Privacy policy

Who is responsible for your data

FadeClipper is the data controller for the information you share with this store. For any privacy question or request, contact us at fadeclipper@gmail.com.

What we collect

• Order & contact details: name, email, shipping/billing address, phone (if provided).
• Payment information: handled by our payment providers — we don't store full card numbers.
• Communications: messages you send us for support.
• Usage data: device, browser, and how you use the site, collected via cookies and similar tools.

How we use it

• To process and deliver your orders and provide support.
• To send order updates and, if you opt in, marketing emails (you can unsubscribe any time).
• To improve the site and our products, and to keep the service secure and prevent fraud.
• To meet our legal and accounting obligations.

Legal basis (GDPR)

We process data to perform our contract with you (orders), for our legitimate interests (improving and securing the service), to comply with legal obligations, and — for marketing and non-essential cookies — based on your consent.

Who we share it with

We share data only as needed with trusted providers, including:

• Payment processors (to take payment securely)
• Shipping and fulfilment partners (to deliver your order)
• Email and analytics providers (to communicate and understand site usage)

We do not sell your personal data. Providers may process data outside your country under appropriate safeguards.

Cookies

We use essential cookies to run the site and, with your consent, analytics/marketing cookies to understand and improve performance. You can control cookies through your browser settings.

How long we keep it

We keep order records for as long as needed to provide the service and to meet legal/tax obligations, then delete or anonymise them.

Your rights

Depending on where you live, you may have the right to:

• Access the data we hold about you
• Correct inaccurate data
• Delete your data ("right to be forgotten")
• Object to or restrict processing
• Receive your data in a portable format
• Withdraw consent and unsubscribe from marketing at any time

To exercise any of these, email fadeclipper@gmail.com. You also have the right to complain to your local data-protection authority.

Security

We use reasonable technical and organisational measures to protect your data. No method of transmission is 100% secure, but we work to keep your information safe.

Children

This site is not directed at children, and we do not knowingly collect data from anyone under 16.

Changes

We may update this policy from time to time; the "last updated" date above shows the latest version.